New Relic is up and running. New Relic collects application performance metrics and traces.
Worked out from the incidents New Relic reported, so it is an estimate and not a measurement.
Last incident: “Data Irregularities for US region”, 24 days ago.
Between 19:24 UTC and 22:04 UTC, a subset of customers in the US region may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing or suppressed alert notifications for related data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 01:10 UTC and 03:33 UTC on September 25th, some customers in the US, EU, and JP regions may have experienced intermittent UI errors while navigating the New Relic UI. Data ingest and alert notifications were not impacted. We have resolved this issue and impacted services have returned to normal operations.
All in-app services have returned to normal operations. Please reach out to New Relic support for assistance with any issues.
Between 23:06 UTC and 23:16 UTC, some customers in the EU region may have experienced errors when sending metric timeslice data to New Relic, issues in viewing metric timeslice data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The issue is now resolved, and the impacted services have returned to normal service. Please close and re-open the Alerts page to resolve the issue.
New Relic’s official status page says: All Systems Operational. This page checks it again when you load it, at most every 5 minutes.
The most recent incident New Relic reported was “Data Irregularities for US region”, 24 days ago (2026-09-25 19:57 UTC). None of its incidents in the last 90 days were a full outage.
New Relic reports 106 components on its status page, including APM : US, APM : Europe, APM Agent : US, APM Agent : Europe, Alerts : US. Each is checked again whenever this page refreshes.
Pause deploys that depend on it, queue or retry failed jobs once it recovers, and check whether a mirror or cache can cover the gap.
New Relic runs US, Europe and Japan data centers as separate components — APM, data ingest and alerts are each tracked per region, so a green US dashboard says nothing about EU ingest.
Alert Notifications are a separate per-region component from data ingest. Telemetry can be healthy while the notification pipeline is delayed — check the alerts row for your region.
If the status above is operational but New Relic still fails for you, the cause is probably on your side: try another network, clear the cache, or check your own connection. If it shows a degradation or an outage, others are affected too.
OpenUptime checks your site every minute and sends an alert to Slack, Telegram, email or a webhook the moment it stops responding. It is open source and free to start.