OpenUptime
Degraded

Is Twilio down?

Twilio is partly degraded. Twilio provides SMS, voice and email APIs.

Twilio status on October 19, 2026: checked 00:56 UTC on the official status page. Refreshed at most every 5 minutes.

Official status page ↗Visit Twilio ↗Live reports on X ↗

SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil

investigating
investigating2026-10-18 23:41 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-10-18 22:41 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Thailand

identified
identified2026-10-18 12:24 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

identified2026-10-17 12:23 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

identified2026-10-16 12:23 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

identified2026-10-15 20:22 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

identified2026-10-15 12:22 UTC

Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

identified2026-10-15 08:20 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

identified2026-10-15 06:20 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-10-15 05:12 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

monitoring2026-10-15 03:08 UTC

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Thailand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-10-14 17:10 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

identified2026-10-14 09:09 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

identified2026-10-14 05:08 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

identified2026-10-14 03:02 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-10-14 02:01 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

identified2026-10-14 01:59 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

identified2026-10-13 09:59 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

identified2026-10-13 01:58 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

identified2026-10-12 21:57 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

identified2026-10-12 19:56 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-10-12 18:56 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating2026-10-12 18:55 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

investigating2026-10-12 14:54 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigating2026-10-12 12:53 UTC

Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Thailand. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-10-12 11:53 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Last 90 days

90 days agoToday

Twilio’s status page only shares its latest incidents, so just the last 14 days are shown; grey days have no data.

Worked out from the incidents Twilio reported, so it is an estimate and not a measurement.

Twilio reliability, last 90 days

47Incidents reported
0Full outages
6 h 20 minTypical duration
6 d 2 hLongest incident

Last incident: “SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil”, today.

Components

Origination US1Operational
ConsoleOperational
Authy 2FAOperational
PSTN US1Operational
StudioOperational
SMS Long Code, North AmericaOperational
Group RoomsOperational
SMS Long Code, North AmericaOperational
Zipwhip Provisioner Dashboard and APIOperational
Origination AU1Operational
Origination IE1Operational
PSTN AU1Operational
PSTN IE1Operational
Conversation OrchestratorOperational
Mailsend: Comms APIOperational
API v3Operational
Flex Agent CopilotOperational
SIP Interface US1Operational
Peer-to-Peer RoomsOperational
FunctionsOperational
VerifyOperational
MMS Long Code, North AmericaDegraded
Event StreamsOperational
Termination US1Operational
Flex Agent DesktopOperational
MMS Long Code, North AmericaOperational
Zipwhip Support TicketingOperational
Termination AU1Operational
Termination IE1Operational
SIP Interface AU1Operational
SIP Interface IE1Operational
Conversation IntelligenceOperational
LogsOperational
SMTPOperational
Event WebhooksOperational
SMS Short Code, North AmericaOperational
Debugger & AlarmsOperational
Client Web US1Operational
Flex Application PlatformOperational
Authy AppOperational
AssetsOperational
RecordingsOperational
Conversation Intelligence (classic)Operational
SMS Toll-Free, North AmericaOperational
Toll-Free Verification PortalOperational
Client Web AU1Operational
Client Web IE1Operational
API v2Operational
Parse APIOperational
Dedicated IP AddressOperational
LookupOperational
BillingOperational
Client Mobile US1Operational
DocumentationOperational
TwiML BinsOperational
MMS Short Code, North AmericaOperational
Flex InsightsOperational
CompositionsOperational
MMS Toll-Free, North AmericaOperational
Client Mobile AU1Operational
Client Mobile IE1Operational
Conversation MemoryOperational
REST APIOperational
Conference US1Operational
Network Traversal ServiceOperational
SyncOperational
SMS Toll-Free, North AmericaOperational
Flex Queue StatsOperational
Conference AU1Operational
Conference IE1Operational
Enterprise KnowledgeOperational
Verify EventsOperational
Recording US1Operational
Go RoomsOperational
MMS Toll-Free, North AmericaOperational
Bulk ExportOperational
Flex Teams ViewOperational
Recording AU1Operational
Recording IE1Operational
Queue US1Operational
Voice, North AmericaOperational
Flex Admin ConsoleOperational
Video InsightsOperational
Queue AU1Operational
Queue IE1Operational
Text-to-Speech US1Operational
Voice, Latin AmericaOperational
Flex RoutingOperational
Text-to-Speech AU1Operational
Text-to-Speech IE1Operational
Realtime TranscriptionsOperational
TaskRouterOperational
Recording Transcriptions US1Operational
SMS, Latin AmericaDegraded
Flex ConversationsOperational
Recording Transcriptions AU1Operational
Recording Transcriptions IE1Operational
TwiML US1Operational
Customer Support CenterOperational
Voice, APACDegraded
Flex Programmable ChatOperational
TwiML AU1Operational
TwiML IE1Operational
MMSOperational
Voice Insights US1Operational
SMS, APACOperational
OtherOperational
Flex Programmable VoiceOperational
Voice Insights AU1Operational
Voice Insights IE1Operational
SMSOperational
Speech Recognition (Gather Speech) US1Operational
Account InsightsOperational
ProxyOperational
MMS, APACDegraded
Speech Recognition (Gather Speech) AU1Operational
Speech Recognition (Gather Speech) IE1Operational
INTERCONNECTOperational
SMPPOperational
Voice, EuropeOperational
Trust HubOperational
Flex PluginsOperational
Realtime Transcriptions US1Operational
Realtime Transcriptions AU1Operational
Realtime Transcriptions IE1Operational
PHONE NUMBERSOperational
WhatsApp MessagingOperational
SMS, EuropeOperational
Flex BillingOperational
OrganizationOperational
Pay AU1Operational
Pay IE1Operational
PROGRAMMABLE CHATOperational
NotifyOperational
Voice, Middle East & AfricaOperational
Pay US1Operational
Media Streams AU1Operational
Media Streams IE1Operational
ConversationsOperational
SMS, Middle East & AfricaOperational
Media Streams US1Operational
ConversationRelay AU1Operational
ConversationRelay IE1Operational
PROXYOperational
Messaging InsightsOperational
Verify Silent Network AuthUnder maintenance
Dialogflow US1Operational
Voice REST API AU1Operational
Voice REST API IE1Operational
Lookup Identity MatchUnder maintenance
Messaging ServicesOperational
ConversationRelay US1Operational
Lookup Line Type Intelligence [Legacy API]Degraded
Content APIOperational
Voice REST API US1Operational
Lookup Line Type Intelligence [Twilio API]Operational
Toll-free verificationOperational
Lookup SIM SwapUnder maintenance
RCS MessagingOperational
FRONTLINEOperational
Legacy Identity MatchAndAttributesOperational
Programmable Messaging APIOperational
Sender IDOperational
Intelligent AlertsOperational
SendGrid Marketing CampaignsOperational
SendGrid APIOperational
SendGrid WebsiteOperational
SendGrid StatisticsOperational
SendGrid Email ActivityOperational
SendGrid PartnersOperational
SendGrid BillingOperational
SendGrid Legacy Marketing CampaignsOperational

Recent incidents

SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey

Degraded

The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to network subscribers on affected networks in Turkey is operating normally.

5300 Errors on Singapore Client Edge

Degraded

We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. This incident has been resolved.

On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console

We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia

Degraded

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to affected networks in Colombia is operating normally.

Delayed A2P Campaign Approvals

Degraded

The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.

Questions

Is Twilio down right now?

Twilio’s official status page says: Partially Degraded Service. This page checks it again when you load it, at most every 5 minutes.

When was Twilio last down?

The most recent incident Twilio reported was “SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil”, today (2026-10-18 22:41 UTC). None of its incidents in the last 90 days were a full outage.

Which parts of Twilio are tracked here?

Twilio reports 172 components on its status page, including Origination US1, Console, Authy 2FA, PSTN US1, Studio. Each is checked again whenever this page refreshes.

What should I do if Twilio is down?

Use a backup channel for anything urgent, and expect delayed messages or notifications to arrive in a burst after recovery.

SMS sends but Verify (2FA codes) fails?

Twilio lists each product per region — 'Verify' and 'Programmable Messaging'/'SMS Long Code, North America' are separate components. One API path failing doesn't mean the other is down.

Voice calls drop in one region only?

Programmable Voice is reported per region (US1, AU1, IE1…) — match the incident to the region your calls terminate in.

How do I tell if Twilio is down for everyone or only for me?

If the status above is operational but Twilio still fails for you, the cause is probably on your side: try another network, clear the cache, or check your own connection. If it shows a degradation or an outage, others are affected too.

How can I get alerted when my own site goes down?

OpenUptime checks your site every minute and sends an alert to Slack, Telegram, email or a webhook the moment it stops responding. It is open source and free to start.