Operational

Is Box down?

Box is up and running. Box stores and shares files for companies.

Box status on October 21, 2026: checked 01:08 UTC on the official status page. Refreshed at most every 5 minutes.

Last 90 days

96.76%
Estimated uptime
90 days agoToday

Worked out from the incidents Box reported, so it is an estimate and not a measurement.

Box reliability, last 90 days

22Incidents reported
3Full outages
44 minTypical duration
4 d 20 hLongest incident

Last incident: “[Medium] Issue with multiple Box Services”, today.

Components

Content APIOperational
Login/SSOOperational
Login/SSOOperational
Login/SSOOperational
Microsoft Office IntegrationOperational
Case Submission WorkflowOperational
Web ApplicationOperational
AustraliaOperational
Content PreviewOperational
Box SyncOperational
Uploads/DownloadsOperational
PreviewOperational
Apple iWorkOperational
Blog Posts and Knowledge ArticlesOperational
CanadaOperational
Box DriveOperational
CollaborationOperational
Authentication (OAuth 2.0 / JWT)Operational
SearchOperational
Community ForumsOperational
Box for SalesforceOperational
EUOperational
SearchOperational
SearchOperational
Box Edit / ToolsOperational
Uploads/DownloadsOperational
Box UniversityOperational
Google AppsOperational
FranceOperational
PreviewOperational
Uploads/DownloadsOperational
Mobile-Optimized Website (m.box.com)Operational
NetSuiteOperational
GermanyOperational
Sharing (Shared Links)Operational
WebhooksOperational
Microsoft TeamsOperational
Germany/UKOperational
Email NotificationsOperational
Box RelayOperational
Box Embed WidgetOperational
SlackOperational
IsraelOperational
Admin Console & FunctionalityOperational
Box SignOperational
JapanOperational
Governance (Retention)Operational
Japan/SingaporeOperational
Developer Console / Docs (developer.box.com)Operational
Governance (Legal Holds)Operational
Box CanvasOperational
SingaporeOperational
FTPOperational
Workflows and AutomationsOperational
Workflows and AutomationsOperational
UKOperational
Box.com Marketing WebsiteOperational
Comments and TasksOperational
USOperational
Box ShuttleOperational
Accessible Site (a.box.com)Operational
Box AIOperational
Box SignOperational
Box Doc GenOperational
Box CanvasOperational
Box AppsOperational
Box Shield (Threat Detection)Operational
Box ExtractOperational
Box Shield (Virus Detection)Operational
Events APIOperational
Box Shield (Auto Classification)Operational
Box ShuttleOperational
WatermarkingOperational
Box HubsOperational
Box AIOperational
Enterprise ReportsOperational
Box FormsOperational
Box Doc GenOperational
Box AI StudioOperational
Box ArchiveOperational
Email UploadsOperational
Box ExtractOperational
Box AutomateOperational
Files PageOperational

Recent incidents

[Medium] Issue with multiple Box Services

Degraded

After further monitoring, this incident is now considered resolved. All Box services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

[Major] Issue with Box Drive

Degraded

After further monitoring, this incident is now considered resolved. The Box Drive service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

[Critical] Issues with Multiple Box Services

Degraded

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

[Medium] Issue with Enterprise Event Reports

Degraded

After further monitoring, this incident is now considered resolved. Event-based reports and Insights in the Admin Console, results from the Enterprise Events API, and Box AI unit usage have been restored to full functionality and are showing up-to-date information. If you continue to experience any issues, please contact Support at https://support.box.com.

[Medium] Issue with File Requests

Outage

From approximately 2:50 AM to 3:30 AM PDT on Oct 01, 2026, we observed an issue impacting File Requests. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Questions

Is Box down right now?

Box’s official status page says: All Systems Operational. This page checks it again when you load it, at most every 5 minutes.

When was Box last down?

The most recent incident Box reported was “[Medium] Issue with multiple Box Services”, today (2026-10-20 02:19 UTC). Its last full outage started 18 days ago.

Which parts of Box are tracked here?

Box reports 84 components on its status page, including Content API, Login/SSO, Login/SSO, Login/SSO, Microsoft Office Integration. Each is checked again whenever this page refreshes.

What should I do if Box is down?

Keep working from local or offline copies where you can, and hold off on large imports or sync jobs until it is back.

Box web app won't load — do Box Drive sync and API keep working?

Often yes. 'Box Web Application', the Content API, Box Sync and Box Drive are separate components — a web outage doesn't stop background sync or API calls.

Uploads fail but previews render — which row?

Uploads/Downloads and Content Preview are separate components. Check the uploads row; preview backlogs are reported under the preview row.

How do I tell if Box is down for everyone or only for me?

If the status above is operational but Box still fails for you, the cause is probably on your side: try another network, clear the cache, or check your own connection. If it shows a degradation or an outage, others are affected too.

How can I get alerted when my own site goes down?

OpenUptime checks your site every minute and sends an alert to Slack, Telegram, email or a webhook the moment it stops responding. It is open source and free to start.