EU Agents disruption in SIP calls
OutageThe issue has been resolved. EU SIP services are operational and stable.
ElevenLabs is up and running. ElevenLabs generates speech and voice AI through an API.
Worked out from the incidents ElevenLabs reported, so it is an estimate and not a measurement.
Last incident: “EU Agents disruption in SIP calls”, yesterday.
The issue has been resolved. EU SIP services are operational and stable.
Our engineers have deployed a fix that has fully restored Claude MCP functionality.
The issue has been resolved, everything is back at normal.
Inbound calls are currently operational.
Marketing website is live again. Web app and API remain unaffected.
ElevenLabs’s official status page says: All Systems Operational. This page checks it again when you load it, at most every 5 minutes.
The most recent incident ElevenLabs reported was “EU Agents disruption in SIP calls”, yesterday (2026-10-21 17:30 UTC). Its last full outage started yesterday.
Retry with exponential backoff, fall back to another model or provider if your product allows it, and avoid hammering the API while it recovers.
ElevenLabs lists Text to Speech, Speech to Text, Conversations and Telephony as separate components — the voice-agent stack can fail while plain TTS stays up.
The UI is its own component, separate from the API endpoints. A slow web app doesn't necessarily mean synthesis latency is affected.
If the status above is operational but ElevenLabs still fails for you, the cause is probably on your side: try another network, clear the cache, or check your own connection. If it shows a degradation or an outage, others are affected too.
OpenUptime checks your site every minute and sends an alert to Slack, Telegram, email or a webhook the moment it stops responding. It is open source and free to start.