Worked out from the incidents HubSpot reported, so it is an estimate and not a measurement.
HubSpot reliability, last 90 days
0Incidents reported
0Full outages
–Typical duration
–Longest incident
No incidents reported in the last 90 days.
Components
CRMOperational
Marketing ToolsOperational
WebsiteOperational
Sales ToolsOperational
Service ToolsOperational
Chat & AutomationOperational
ReportsOperational
HubSpot APIsOperational
IntegrationsOperational
MobileOperational
Developer ToolsOperational
Recent incidents
Some HubSpot tools may be unavailable for some users
Between 11:28 AM EDT (UTC -04:00) and 2:43 PM EDT (UTC -04:00), many customers in North America experienced issues accessing HubSpot.com and various tools. This was caused by underlying network connectivity issues. As of 2:43 PM EDT (UTC -04:00), the networking issue has been addressed and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Update on PHP security vulnerability
HubSpot is aware of the recently disclosed PHP security vulnerability. PHP isn't part of HubSpot's infrastructure, and we are not aware of any impact to our platform or customers. We will continue to watch the situation and provide an update if our assessment changes.
Marketing email statistics are delayed
Between 02:45 PM GMT+1 (UTC +01:00) and 05:15 PM GMT+1 (UTC +01:00), all customers in North America experienced issues with marketing email statistics. This was caused by a delay in our event system. As of 05:15 PM GMT+1 (UTC +01:00), our marketing email statistics are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
HubSpot is experiencing issues
Between 04:32 PM EDT (UTC -04:00) and 07:21 PM EDT (UTC -04:00), some customers in North America experienced issues with customer platform tools, marketing tools, sales tools. This was caused by a bad production configuration change. As of 07:21 PM EDT (UTC -04:00), our customer platform tools, marketing tools, sales tools are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
The Salesforce integration is unavailable for some customers
Between 09:26 AM EDT (UTC -04:00) and 05:21 PM EDT, some customers in North America, Europe, the Asian Pacific experienced issues with our Salesforce integration. This was caused by a bad system configuration change. As of 05:21 PM EDT, our systems are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Questions
Is HubSpot down right now?
HubSpot’s official status page says: All Systems Operational. This page checks it again when you load it, at most every 5 minutes.
When was HubSpot last down?
HubSpot has reported no incidents in the last 90 days.
Which parts of HubSpot are tracked here?
HubSpot reports 11 components on its status page, including CRM, Marketing Tools, Website, Sales Tools, Service Tools. Each is checked again whenever this page refreshes.
What should I do if HubSpot is down?
Use a backup channel for anything urgent, and expect delayed messages or notifications to arrive in a burst after recovery.
The HubSpot CRM opens but marketing emails aren't sending?
CRM, Marketing Tools, Sales Tools, Service Tools and Chat & Automation are separate components — a marketing-send incident doesn't touch the CRM UI.
HubSpot API calls fail while the app is fine?
'HubSpot APIs' and 'Integrations' are their own components, separate from the product surfaces — check those rows before assuming a CRM-wide outage.
How do I tell if HubSpot is down for everyone or only for me?
If the status above is operational but HubSpot still fails for you, the cause is probably on your side: try another network, clear the cache, or check your own connection. If it shows a degradation or an outage, others are affected too.
How can I get alerted when my own site goes down?
OpenUptime checks your site every minute and sends an alert to Slack, Telegram, email or a webhook the moment it stops responding. It is open source and free to start.