Service Degradation Affecting ZP SMS Australia Mobile Numbers
This incident has been resolved and the affected services have been restored.
Zoom 是不是挂了？
Zoom 运行正常。 Zoom 提供视频会议、通话与网络研讨会。
近 90 天
90 天前今天
Zoom 的状态页只提供最近的事件，因此只显示最近 57 天，灰色的日子没有数据。
根据 Zoom 公布的事件推算，属于估算，不是实测值。
Zoom 近 90 天稳定性
23报告事件数
0完全中断
1 h 59 min典型时长
14 d 11 h最长事件
最近一次事件：“Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion”，昨天。
组件
Zoom Meetings正常
Zoom Chat正常
Zoom Phone正常
Zoom Dashboard & Reporting正常
Web SDK正常
Zoom Rooms正常
Zoom Contact Center正常
Zoom Revenue Accelerator正常
Zoom Phone正常
Zoom Phone正常
Zoom Phone正常
Zoom Phone正常
Zoom Phone正常
Zoom Phone正常
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)正常
Zoom Virtual Agent正常
Zoom Contact Center正常
Zoom Contact Center正常
Zoom Contact Center正常
Zoom Contact Center正常
Zoom Contact Center正常
Calendar正常
Zoom Blog正常
Zoom Contact Center正常
Voice Agent正常
Voice Agent正常
Voice Agent正常
Voice Agent正常
Voice Agent正常
Voice Agent正常
Slack正常
Video SDK正常
Zoom AIC正常
Download Center & Clients正常
REST API正常
Calling (Inbound/Outbound)正常
Calling (Inbound/Outbound)正常
Calling (Inbound/Outbound)正常
Calling (Inbound/Outbound)正常
Calling (Inbound/Outbound)正常
Calling (Inbound/Outbound)正常
Calling (Inbound/Outbound)正常
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)正常
Chat Messaging: Peer To Peer Messaging, History, Channels, Mobile Push Notifications正常
Zoom Rooms Digital Signage正常
Deals正常
Voice (Inbound/Outbound)正常
Web Portal (Admin/Users/Provisioning)正常
Knowledge Base正常
Voice (Inbound/Outbound)正常
Voice (Inbound/Outbound)正常
Voice (Inbound/Outbound)正常
Voice (Inbound/Outbound)正常
Voice (Inbound/Outbound)正常
Mail正常
Voice Agent正常
Chat Agent正常
Chat Agent正常
Chat Agent正常
Chat Agent正常
Chat Agent正常
Chat Agent正常
Microsoft Teams正常
CoBrowse SDK正常
Marketplace正常
SMS/MMS (Inbound/Outbound)正常
Devices (Softphones/Deskphones)正常
Devices (Softphones/Deskphones)正常
Devices (Softphones/Deskphones)正常
Devices (Softphones/Deskphones)正常
Devices (Softphones/Deskphones)正常
Devices (Softphones/Deskphones)正常
Integration (API/Webhook)正常
User Profiles and Presence正常
Email Notifications正常
Video (Inbound/Outbound)正常
Chatbot正常
Desktop Client (Supervisors/Agents)正常
Video (Inbound/Outbound)正常
Video (Inbound/Outbound)正常
Video (Inbound/Outbound)正常
Video (Inbound/Outbound)正常
Video (Inbound/Outbound)正常
Zoom Scheduler正常
Zoom Clips正常
Chat Agent正常
Google Workspace正常
Zoom AI Services API正常
Web Portal正常
Webhooks正常
Devices (Softphones/Deskphones)正常
BYOC - Premises正常
BYOC - Premises正常
BYOC - Premises正常
BYOC - Premises正常
BYOC - Premises正常
BYOC - Premises正常
File Transfers: File, Video, Pictures, Voice正常
Zoom Workspace Reservation正常
Conversations正常
Chat (Inbound/Outbound)正常
Ticketing正常
Cisco Rooms registered to Zoom Phone正常
Chat (Inbound/Outbound)正常
Chat (Inbound/Outbound)正常
Chat (Inbound/Outbound)正常
Chat (Inbound/Outbound)正常
Chat (Inbound/Outbound)正常
Web Client (Supervisors/Agents)正常
Zoom AIC正常
Lti Pro正常
Admin Portal - Agent Provision正常
In-Meeting Chat/Polling正常
BYOC - Premises正常
Provider Exchange正常
Provider Exchange正常
Provider Exchange正常
Provider Exchange正常
Provider Exchange正常
Provider Exchange正常
Archive Message: Archiving IM message with Third-parties and Email Notifications正常
Recordings正常
SMS/MMS (Inbound/Outbound)正常
Web Client正常
Phone Support正常
Polycom Rooms registered to Zoom Phone正常
Developer Documentation Website正常
3rd Party Messaging/Social (Inbound/Outbound)正常
3rd Party Messaging/Social (Inbound/Outbound)正常
3rd Party Messaging/Social (Inbound/Outbound)正常
3rd Party Messaging/Social (Inbound/Outbound)正常
3rd Party Messaging/Social (Inbound/Outbound)正常
Zoom Visitor Management正常
Mobile Client (Agents)正常
Epic FHIR正常
Admin Portal - Knowledge Base正常
Provider Exchange正常
Emergency Calling正常
Emergency Calling正常
Emergency Calling正常
Emergency Calling正常
Emergency Calling正常
Emergency Calling正常
Search正常
Zoom Rooms正常
Zoom Community正常
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)正常
Calling (Inbound/Outbound)正常
3rd Party Messaging/Social (Inbound/Outbound)正常
Email (Inbound/Outbound)正常
Email (Inbound/Outbound)正常
Email (Inbound/Outbound)正常
Email (Inbound/Outbound)正常
Email (Inbound/Outbound)正常
Recording Transcription正常
Microsoft OneDrive for Organizations正常
Admin Portal - Reporting Service正常
Workspace Reservation Dashboard & Reporting正常
Emergency Calling正常
Recording Service正常
Recording Service正常
Recording Service正常
Recording Service正常
Recording Service正常
Recording Service正常
Cloud Recording正常
Integrations/Calendar/Plug-In/Add-In正常
Reporting Service正常
Zoom Phone Node Service正常
Zoom AI正常
Email (Inbound/Outbound)正常
Outbound Dialers正常
Outbound Dialers正常
Outbound Dialers正常
Outbound Dialers正常
Outbound Dialers正常
Admin Portal - Others正常
Transcription正常
Translation正常
Ellkay正常
Chat Support正常
Archiving正常
Recording Service正常
Dashboard正常
Zoom Learning Center正常
Developer Platform (APIs/Webhooks)正常
Outbound Dialers正常
Remote Control正常
Remote Control正常
Remote Control正常
Remote Control正常
Remote Control正常
SMS正常
Profile Card正常
SMS/MMS (Inbound/Outbound)正常
SMS/MMS (Inbound/Outbound)正常
Transcription正常
Hardware Phone正常
Transcription正常
Zoom Support Portal正常
Analytics正常
Live Transcription正常
Calling Out正常
Developer Platform (SDKs)正常
Remote Control正常
AI Expert Assist正常
AI Expert Assist正常
AI Expert Assist正常
AI Expert Assist正常
AI Expert Assist正常
Zoom AIC正常
Zoom Website正常
Hardware Phone正常
Live Transcription正常
Scheduling Displays正常
Native PSTN正常
Native PSTN正常
Zoom Learning Center正常
Accounts正常
Closed Captioning正常
Recording Service正常
Recording Service正常
Recording Service正常
Recording Service正常
Recording Service正常
AI Expert Assist正常
PSTN正常
Zoom Workforce Management正常
Carrier Platform正常
Carrier Platform正常
Zoom Homepage正常
People正常
PCI Integration正常
Native PSTN正常
Recording Service正常
BYOC - Premises正常
BYOC - Premises正常
BYOC - Premises正常
SMS正常
Voicemail/Recording/Call Log正常
Voicemail正常
Zoom Products正常
Teams正常
Live Streaming正常
BYOC - Premises正常
PSTN正常
Zoom Phone正常
Cobrowse正常
SMS (Inbound/Outbound)正常
Transcription正常
Contact Sales正常
Coaching正常
Meeting Dial-in/Telephony正常
Provider Exchange (PEX)正常
Zoom Canvas正常
Devices (Softphones/Deskphones)正常
Cobrowse正常
Transcription正常
Scoring正常
Zoom AICW正常
Zoom Conference Room Connector正常
Zoom Events正常
BYOC正常
Transcription正常
Coaching Activity Tracker正常
PCI Integration正常
Recording正常
Zoom AIC正常
PCI Integration正常
AI Role Play正常
Zoom Meeting Invite正常
Video Engagement正常
Ask ZRA正常
SIP Connected Audio (SCA)正常
My Notes正常
Transcription正常
Forecast正常
Zoom for Intune正常
PCI Integration正常
Engage正常
CX Insight正常
Zoom Webinars正常
Cobrowse正常
Zoom AI正常
3rd Party Messaging/Social (Inbound/Outbound)正常
SMS (Send meeting invite via SMS)正常
PSTN正常
Meeting Dial-out/Telephony正常
AI Image Generation正常
Real Time Media Streams (RTMS)正常
Zoom Webinars Plus and Events正常
Zoom Subscriptions正常
Zoom Workforce Management正常
Zoom Survey正常
Clinical Notes正常
Zoom Tasks正常
Zoom Video Management正常
Zoom Hub正常
Zoom Quality Management正常
Zoom Paper正常
Zoom Slides正常
Zoom Sheets正常
ZoomMate正常
Zoom Node正常
Zoom Whiteboard正常
Zoom AI Services (ZAS)正常
近期事件
Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion
降级This incident has been resolved and the affected services have been restored.
Service degradation affected Zoom AI Companion in US region
This incident has been resolved and the affected services have been restored.
Service Degradation Affected Sandbox Creation in ZoomMate
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Clips
降级This incident has been resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363
常见问题
Zoom 现在是不是挂了？
Zoom 官方状态页显示：All Systems Operational。本页每次打开时会重新读取，最多每 5 分钟一次。
Zoom 上一次故障是什么时候？
Zoom 最近一次报告的事件是“Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion”，发生在昨天（2026-10-17 06:10 UTC）。近 90 天的事件中没有完全中断。
这里跟踪了 Zoom 的哪些部分？
Zoom 的状态页列出 306 个组件，包括 Zoom Meetings, Zoom Chat, Zoom Phone, Zoom Dashboard & Reporting, Web SDK。每次页面刷新都会重新读取。
Zoom 挂了我该怎么办？
紧急事项改用备用渠道，恢复后延迟的消息和通知可能会集中到达。
会议正常但 Zoom Phone 打不通？
Zoom Meetings、Zoom Phone、Zoom Rooms 是独立组件（Phone 还按区域细分）。Phone/PSTN 侧故障不影响加入会议。
网页门户打不开，已排的会议还能开吗？
能——Web Portal 和 Zoom Meetings 是分开的。管理页打不开时会议服务照常，直接用链接或客户端进会。
怎么判断 Zoom 是所有人都打不开，还是只有我这边有问题？
如果上面显示运行正常但 Zoom 对你仍然不可用，问题多半在你这边：换个网络、清除缓存，或检查自己的网络连接。如果显示降级或故障，说明其他人也受到影响。
我自己的网站挂了，怎么第一时间收到通知？
OpenUptime 每分钟检查一次你的网站，一旦无响应就通过 Slack、Telegram、邮件或 Webhook 告警。它是开源的，可以免费开始使用。