Is Paddle down?
Paddle is up and running. Paddle is a merchant-of-record payments service for software.
Last 90 days
90 days agoToday
Paddle’s status page only shares its latest incidents, so just the last 73 days are shown; grey days have no data.
Worked out from the incidents Paddle reported, so it is an estimate and not a measurement.
Paddle reliability, last 90 days
6Incidents reported
0Full outages
1 hTypical duration
27 h 8 minLongest incident
Last incident: “Issue affecting metrics and reporting in the seller dashboard”, 8 days ago.
Components
Production - BillingOperational
Production - ClassicOperational
Sandbox - BillingOperational
Sandbox - ClassicOperational
Production - BillingOperational
Production - ClassicOperational
Sandbox - BillingOperational
Sandbox - ClassicOperational
Production - BillingOperational
Production - ClassicOperational
Sandbox - BillingOperational
Sandbox - ClassicOperational
Production - BillingOperational
Production - ClassicOperational
Sandbox - BillingOperational
Sandbox - ClassicOperational
Production - BillingOperational
Production - ClassicOperational
Sandbox - BillingOperational
Sandbox - ClassicOperational
Production - BillingOperational
Production - ClassicOperational
Sandbox - BillingOperational
Sandbox - ClassicOperational
Production - BillingOperational
Production - ClassicOperational
Sandbox - BillingOperational
Sandbox - ClassicOperational
Production - BillingOperational
Production - ClassicOperational
Production - BillingOperational
Sandbox - BillingOperational
Production - ClassicOperational
Sandbox - ClassicOperational
ProductionOperational
ProductionOperational
ProductionOperational
ProductionOperational
Recent incidents
Scheduled Retain & Profitwell Metrics Database Maintenance
Under maintenanceScheduled Maintenence
Under maintenanceReport downloads unavailable in the Paddle Dashboard
DegradedRetain
DegradedQuestions
Is Paddle down right now?
Paddle’s official status page says: All Systems Operational. This page checks it again when you load it, at most every 5 minutes.
When was Paddle last down?
The most recent incident Paddle reported was “Issue affecting metrics and reporting in the seller dashboard”, 8 days ago (2026-10-21 18:52 UTC). None of its incidents in the last 90 days were a full outage.
Which parts of Paddle are tracked here?
Paddle reports 38 components on its status page, including Production - Billing, Production - Classic, Sandbox - Billing, Sandbox - Classic, Production - Billing. Each is checked again whenever this page refreshes.
What should I do if Paddle is down?
Do not retry a payment that may have gone through; check the dashboard first, and keep orders pending until the provider confirms.
Paddle checkout works but Retain metrics stopped updating?
Paddle's status page splits Production vs Sandbox, and Billing vs Classic — analytics/retention features are separate rows from checkout processing, so reporting can lag while payments still settle.
Sandbox throwing errors — is production checkout affected?
No — 'Sandbox - Billing' and 'Production - Billing' are separate components on status.paddle.com. Sandbox incidents are common during tests and don't touch live payments.
How do I tell if Paddle is down for everyone or only for me?
If the status above is operational but Paddle still fails for you, the cause is probably on your side: try another network, clear the cache, or check your own connection. If it shows a degradation or an outage, others are affected too.
How can I get alerted when my own site goes down?
OpenUptime checks your site every minute and sends an alert to Slack, Telegram, email or a webhook the moment it stops responding. It is open source and free to start.