Acuity Scheduling / Service temporarily unavailable
Acuity Scheduling service was temporarily unavailable from 10:36-10:55pm US Eastern time.
Squarespace is up and running. Squarespace builds and hosts websites and online stores.
Worked out from the incidents Squarespace reported, so it is an estimate and not a measurement.
Last incident: “Squarespace loading and editing Issues”, 27 days ago.
Acuity Scheduling service was temporarily unavailable from 10:36-10:55pm US Eastern time.
This incident has been resolved.
Access to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.
Some customers are seeing a "SORRY" page when accessing their Client Scheduling Page.
After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.
Squarespace’s official status page says: All Systems Operational. This page checks it again when you load it, at most every 5 minutes.
The most recent incident Squarespace reported was “Squarespace loading and editing Issues”, 27 days ago (2026-09-28 13:17 UTC). Its last full outage started 46 days ago.
Squarespace reports 13 components on its status page, including Site Loading, Site Editing, Commerce, Domains, Email Campaigns. Each is checked again whenever this page refreshes.
Keep working from local or offline copies where you can, and hold off on large imports or sync jobs until it is back.
That's the expected split: 'Site Loading' (visitor-facing) and 'Site Editing' (your admin) are separate components — the editor can fail while hosted sites keep serving.
No — 'Acuity Scheduling' is its own component, as are Commerce, Domains and Email Campaigns. Each can degrade independently of your site's uptime.
If the status above is operational but Squarespace still fails for you, the cause is probably on your side: try another network, clear the cache, or check your own connection. If it shows a degradation or an outage, others are affected too.
OpenUptime checks your site every minute and sends an alert to Slack, Telegram, email or a webhook the moment it stops responding. It is open source and free to start.